Shipping & Returns

Shipping:
GPA’s Distribution Centers are strategically located across the country to allow for same day shipment of stock items. Orders placed before 4:00 pm will be shipped that day from our nearest regional warehouse.

GPA offers free standard ground delivery service on all orders over $300 within the 48 continental states.

Returns:
Any stock product returned to GPA must have an RMA (Return Merchandise Authorization) number. Please call our Customer Service Department at 800-395-9000 for an RMA number in order to receive prompt credit. The product must be returned in the original packaging and the RMA number should appear on both your shipping label and packing list. Product must be in saleable condition, as determined by GPA. The cost of reconditioning any GPA product, when necessary, will be deducted from any credit that may be allowed.

rma

Restocking Charge: A $15.00 or 10% restocking charge, whichever is greater, will be deducted from any credit for returned product. In the case of a product returned to the mill, all penalties or additional charges imposed by the mill will be charged to the customer.

All non-stock and custom items or items that have exceeded their shelf life are not returnable for credit.

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